Get in Touch
We'd love to help — whether you're booking a stay, exploring guaranteed rent opportunities, or need support with an existing booking. Our team is here to provide expert guidance and personalised service.
Send us a Message
Complete the form below and we'll respond within 2 working hours. For urgent enquiries, please call us directly.
Response Times
Email Enquiries
Within 2 working hours
Phone Calls
Immediate during business hours
Emergency Support
24/7 availability
Our business hours are 9am-6pm, Monday-Friday. Outside these hours, urgent matters can be addressed via our emergency contact line.
Frequently Asked Questions
What are your response times?
We typically reply to emails within 2 working hours during business hours (9am-6pm, Monday-Friday). Urgent enquiries can be made by phone for immediate assistance.
Can I arrange a viewing?
Virtual tours are available for all properties. In-person viewings can be arranged for serious enquiries, subject to current guest occupancy and availability.
Do you offer corporate rates?
Yes, we provide preferential rates for corporate bookings, including flexible payment terms and dedicated account management for regular bookers.
What if I need emergency assistance during my stay?
Our 24/7 emergency line is available for urgent matters. For non-urgent requests, WhatsApp and email provide the fastest response times.
Can't find what you're looking for? We're always happy to help with any questions about our services, properties, or booking process.